Whether you already have a dedicated house cleaner or are thinking about hiring one in the near future, there are some things your house cleaner probably would like for you to know. Of course, no professional house cleaner would ever say any of these things to your face. By being aware of these "secrets," you can develop a better relationship with your house cleaner and avoid potentially awkward situations.
1. Not All Tasks Are Appropriate for a House Cleaner
Sometimes, customers will ask their house cleaners to complete tasks that aren't really under the scope of their regular services. Jobs such as pulling weeds and cleaning out mail boxes aren't really appropriate to assign to a house cleaner, unless otherwise noted by your professional. Generally, house cleaners scope of work is confined to the inside of your home, so it may be better to hire a landscaper or handyman to handle jobs that don't fall into the category of your "standard" house cleaning services like vacuuming, mopping, disinfecting, and dishes.
2. Organization Ensures a More Thorough Cleaning
It's also important to understand that there is a difference between hiring a house cleaner to clean your home and hiring one to organize. Ideally, you should make sure that any clutter (such as mail laying on the kitchen counters) is cleared off so that your house cleaner can do his or her job properly. When your professional needs to organize and clean your home, it's going to take them longer. And if you're hiring by the hour, this could mean there's simply not time to clean everything. And for cleaners you hire by the task, it could mean a long day of work for your house cleaner.
3. Cleaning Larger Spaces Takes Time
Another thing to keep in mind is that thorough cleaning takes a lot of time; therefore, it's not really fair or reasonable to expect that your house cleaner will be able to clean your entire five-bedroom home, top to bottom, in just a couple of hours. While house cleaners are very efficient and skilled in what they do, they are not superheroes. Be sure, then, to give them the time they need to get the job done properly. If you need your house cleaned for a party or gathering and are limited on time, consider asking your house cleaner to tackle just your main living areas.
4. A Small Token of Appreciation Means Everything
While house cleaners don't typically expect large tips or special gifts, it's always a good idea to reward your house cleaner for a job well done. Even if you don't leave a monetary tip, simply going out of your way to show your house cleaner that he or she is appreciated can mean a lot. This could mean something as simple as leaving a "thank you" note for your cleaner to find while they're working in your home.
5. Professional House Cleaners Know Best
Sometimes, clients feel as though they need to nitpick and tell cleaners how to do their jobs. And while it's perfectly acceptable to speak up if you have a problem with the way something is being done by your cleaner, you should at least give them a chance to do the job right themselves. And if you have specific instructions that you want your cleaner to follow (such as using organic/natural cleaners), keep in mind that this is something you may need to provide yourself.
6. Not All Cleaners Are Licensed/Bonded and Insured
If you're looking to hire a professional house cleaner for the first time, make sure to do your research on local companies. You should never assume that a house cleaner or house cleaning service is licensed/bonded and insured; be sure to ask every time, and don't be afraid to ask for proof. The last thing you want is to be stuck responsible for an accident in your home, and this can easily be avoided by simply hiring a cleaner through a company that is licensed and insured.
7. Recommendations and Referrals Are Appreciated
If you find that you love the work your house cleaner does or if you really enjoy hiring cleaners through a specific company, don't hesitate to refer and recommend them to your friends and neighbors. You may be surprised by how many people are in the market to hire a house cleaner these days, and those recommendations and referrals are very much appreciated by the hard-working professionals who clean and take care of your home. You might even want to check and see if a referral bonus or other special gift is offered for each person you refer to their business, as you could take advantage of these referrals as well.
8. House Cleaners Take Vacations, Too
Keep in mind that house cleaners do need to take time off every once in awhile, just like any other worker. Therefore, if you know ahead of time that you're going to need house cleaning services on a holiday weekend, you may want to check with your cleaner ahead of time to make sure they're going to be available. Of course, another option to consider would be to hire a cleaner through a company that offers service seven days a week, including holidays, for your added peace of mind. Joyclean is happy to offer cleaners every day of the week to work with your busy schedule.
These are just a few realities to keep in mind when it comes to working with any professional house cleaner. By doing so, you can form a better relationship with your cleaner, which will ensure excellent and reliable service for years to come. If you're looking for a great cleaning service that makes it easier than ever to find and reserve cleaning tasks for your home, check out Joyclean today. Download our free, easy-to-use app (available on Android and Apple devices) to get started in finding your ideal cleaning professional and package option today!