October 27, 2017

Nothing is Better Than a Clean Home

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A clean home makes you feel good.  It looks great and it smells fresh, and you know it's doing wonders for your health.  

But who has the time -- or the desire -- to spend hours scrubbing every nook and cranny that attracts dust and dirt like a magnet?  Only to have to do it all over again -- and again -- and again.

You're a busy New Yorker.  We get it.  That's why we created the Joyclean app to connect you with professional cleaners near you.

It's almost as good as having a genie in a bottle. Just a few taps on the app, and a pro housekeeper will be ready to come to your home at the day and time of your choice to give you exactly the level of cleaning service you select.

But who is this housekeeper?  How do you know you can trust him or her inside your home?

Joyclean hears you. We take several steps to make you feel comfortable when you engage the services of a maid or cleaner through our app. This is what we do:

Run a Thorough Background Check

Before we let a cleaner join the Joyclean community, we verify their identification, do a social security number trace, and check sex offender registries and criminal databases. We use the accredited background-checking company Accurate Background to perform this investigative work to ensure that it is done to the highest professional standards.

Require Experience

In addition to passing our background check, people who want to provide cleaning services via the Joyclean app must show us that they have professional cleaning experience. 

Provide Insurance

Even with carefully screened cleaners, accidents can still happen.  Every time a cleaner goes out on a job that he or she booked through the Joyclean app, we provide one million dollars worth of insurance. It is very unlikely that you will ever need to use this insurance, but we want you to feel secure that if the unexpected happens -- if a cleaner breaks something in your home or if the cleaner gets injured on the job -- you will have access to adequate coverage.

Let You Chat With The Cleaner Before He or She Comes to Your House

We understand that not everyone feels comfortable letting a stranger into their home. That's why we provide an easy way for you to chat with your cleaner before your appointment so you and the cleaner can start getting to know each other right away.

This is how it works: When you request a cleaner using the Joyclean app, the app will find one of our screened, experienced professional cleaners who is in your area and is available at the time you select. As soon as the app makes a match, it will provide you with a name, picture, short bio of the cleaner, along with the cleaner's contact information.

We suggest you contact the cleaner if this is the first time he or she is working for you. You can chat and tell the cleaner about any special requirements you have.  This gives you an opportunity to decide if the cleaner meets your needs and to see if you feel comfortable having this person work for you.  If so, great!  You have a good match. If not, you can get somebody else with just a few more taps on the app.

Encourage Online Reviews

We encourage our customers to review their Joyclean experiences on Yelp, Facebook, Google+, or other social media sites.  When Joyclean matches you with a cleaner you haven't worked with before, you can look up online reviews to see what other people thought of the cleaner's work. 

We want you to be ecstatically happy about using Joyclean. We strive every day to live up to our name and to spread joy to homes throughout Brooklyn, Manhattan, and Queens.  We want to make the city a better, happier place, one clean home at a time.

Your peace of mind is an important part of the joy that we hope you will feel when you use Joyclean.  We're all about making your life easier and more pleasant. Why not try Joyclean today and see for yourself?  You have nothing to lose, and a sparkling clean home to gain. 

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