October 27, 2017

We Work Hard to Earn Your Trust


Joyclean has revolutionized the way customers get their homes cleaned by providing an intuitive app to connect customers with professional housekeepers.

Here at Joyclean we work hard to earn your trust.

We know you may have questions about the professional cleaners in the Joyclean community. You want to know that you can trust someone before you let them into your home.

We want you to feel completely comfortable using our service. To that end, we use a multi-pronged approach:

1. We Provide a Way for You to Chat with Your Pro Cleaner Before You Commit

The Joyclean app provides an easy three-step process for ordering house cleaning services. You just enter your zip code, the level of service you need, and your preferred service times and dates.

The Joyclean system will match you up with a maid or cleaner near you who is available at a time that fits your schedule.

When we make the match, we show you the cleaner's name and photo, along with a short biography. We also provide the cleaner's contact information. We suggest that you do contact the cleaner before your first appointment.

This is a great way for you to learn more about the cleaner and for the cleaner to learn more about your requirements. If you both feel it is a good match, then you can go ahead with your appointment. If not, no hard feelings. The Joyclean system will find you another match. Your satisfaction is our number one priority.

2. We Match You With Experienced Cleaners

All the cleaners in the Joyclean community are experienced professionals. They know what is involved in professionally cleaning New York City apartments, co-ops, condos, and houses. They may be new to you, but they are not newbies to the NY pro cleaning scene.

3. We Do a Thorough Background Check

Before a pro cleaner can join the Joyclean community, he or she has to pass a background check. We use one of the country's leading background-checking companies to perform the check. The company verifies the cleaner's ID and checks to make sure they don't appear in the national sex offender registry or in national and local criminal databases.

4. We Provide a Million Dollars of Insurance

We trust our cleaners, and we hope that you trust them too because of their experience, their passing a series of background checks, and your having the chance to talk to them before they come to your home.

However, in cleaning, as in life, there are no perfect guarantees. Accidents, though rare, do happen.

We provide $1 million in insurance for every order. If your home or belongings get damaged, or your cleaner gets hurt on the job, we want you to know that you are covered.

Get Ready for Your Home to Sparkle

We take this four-pronged approach because we want you to feel secure using our service. We also recommend that you check out our reviews on Yelp, Google+, Facebook, and other social media sites. Our customers' experiences have been overwhelmingly positive. We hope that you too will join the Joyclean community and start enjoying the amazing feeling that you get when you walk into a freshly cleaned home.

The Joy of Apps

Think about all the people using apps to find dates and to get rides around town. Apps have proven themselves to be a safe way to connect with people, whether the connection is social or, like Joyclean, for professional services.

Nothing in life is totally guaranteed, though. That's why Joyclean uses its four-stage process to give you an extra dose of security when you use our app.

We pledge to work our hardest to make every aspect of the Joyclean experience one that lives up to our name by bringing you joy.

Try us today! Download our app for free and see how easy it is

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